WHY YOU NEED THIS
Sparkling clean rooms are critical for positive reviews and high occupancy rates, but with the emergence of on-demand service models, you can improve efficiency while reducing housekeeping overheads.
- Reduce housekeeping costs with our demand-based service model.
- Enjoy seamless coordination, tracking, and reporting through our Housekeeping Management System (HMS).
- Additional hotel cleaning services are available on request.
OVERVIEW
What is Seamless Housekeeping?
A Smarter Solution for Hotel Housekeeping
Blend Inn’s Seamless Housekeeping solves two major challenges for boutique hotels in Malaysia:
- Eliminate unnecessary costs: Match your housekeeping expenses with actual room occupancy (i.e. revenue).
- Enhance cleaning efficiency & quality: Ditch the paper and pen or walkie-talkie system for Blend Inn’s smart Housekeeping Management System (HMS). Minimise human errors while boosting quality standards.
An Integrated Solution
By bundling our on-demand housekeeping service with the HMS, we’re not just offering a quick fix, but a complete solution.
Professional Housekeepers
Besides being fully trained and experienced in hotel housekeeping, our housekeepers are supervised by Blend Inn managers to ensure they blend in with your hotel operations.
Proof of Quality
Full transparency in documenting and tracking each housekeeper’s cleaning quality, attention to detail, and completion of tasks per your hotel’s checklist.
Customised to Your Standards
The cleaning checklist and bed-making SOPs are customised to your hotel’s unique requirements and standards.
Reduce operational costs while boosting housekeeping efficiency and quality standards for improved customer satisfaction.
Our housekeepers are trained to document and upload real-time photos of the rooms after cleaning. They will also have access to the latest training guides and housekeeping SOPs on our HMS.
Blend Inn’s Seamless Housekeeping solution enables centralised communication between your hotel staff, our housekeepers, and team members on a single platform.
Housekeepers will be booked 14 days in advance based on your confirmed reservations. Our Housekeeping Management System will be synced with your PMS for the latest booking information, ensuring smooth operations during peak seasons.
You will have access to all daily cleaning and management reports, including itemised cost reports with detailed breakdowns by date, room type, supplies, and room cleaning fees.
Using a Different PMS From Those
Above? No Worries!
Our Housekeeping Management System can read iCal links from any PMS system or online booking channel such as Airbnb, Expedia, Booking.com, Traveloka, Trip.com, and more.
